We are looking for an experienced Engagement Delivery Senior Manager to lead complex customer engagements and ensure successful delivery of strategic technology programs.

This role is responsible for managing multiple engagements, driving delivery governance, customer satisfaction, financial performance, risk management, and executive stakeholder alignment.

The ideal candidate brings strong experience in Professional Services, consulting, or enterprise technology environments, with proven ability to lead cross-functional teams, manage complex programs and portfolios, navigate escalations, and build trusted relationships with senior customer stakeholders.

Strong leadership, business acumen, executive communication, financial management, and structured problem-solving skills are essential.

Experience with cloud technologies and digital transformation is highly desirable. Experience working with large public-sector financial institutions or major government-owned banks is considered a strategic differentiator.

Certifications such as PMP, Agile/Scrum, ITIL, COBIT, or equivalent are considered a plus.

Unleash Your Potential

When you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what's possible — for yourself, for AI, and the world.

At Salesforce, we strive to create an accessible and inclusive experience for all candidates.

If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this [Accommodation Request Form](https://careers.mail.salesforce.com/accommodations-request-form?_ga=2.139086459.912759425.1690463420-976932181.1684251251).

Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates' resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our [Candidate Privacy Statement](https://www.salesforce.com/en-us/wp-content/uploads/sites/4/documents/legal/Privacy/salesforce-candidate-privacy-statement-december-2024.pdf "Candidate Privacy Statement") for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.